Lee Library Information Systems Task List
HBLL

Description: Ditto; (not in Dashboard)
Projects: HBLL, OIT, OIT Projects
Priority: 35 Task ID: 883
Long Description: "Instant" backup and restore for Unicorn servers.
Status: Open
Owner: Lund, Bill Contributors: Holman, Bill
Due: TBD Opened: 2/3/2005
Changed: 3/9/2005  
1/24/2005 Met with Bill Holman and Betty Walling. This project lacks definition.
3/3/2005 This project has disappeared from the Project Office Dashboard. I emailed Bill Holman about this to see what happened.
3/9/2005 I wrote:
The "Ditto" project seems to have disappeared from Project Office Dashboard. Betty said that it had been included in "Sirsi Oracle Migration." That's fine, except that the definition of that project does not include the specifics of the backup and restore found in "Ditto." Should we pull the project team together to create a new definition of the project?
Bill Holman responded:
There are still many stories going on in OIT in this regard. I believe this will get cleaned up as the product line comes into focus.
I responded:
In the interim, what can we do to make sure that this doesn't disappear?
Description: HBLL Imaging Problem (Altiris Imaging); OIT Closed Projects: EPjM Closed
Projects: HBLL, OIT, OIT Projects
Priority: 35 Task ID: 884
Long Description: This is the project to resolve the problems we're having with Altiris imaging of lap PCs. The root of the problem however, is multi-casting and there may be another project open to handle that.
Status: Open
Owner: Lund, Bill Contributors: Elison, Nyle
Sands, Jim
Due: TBD Opened: 2/3/2005
Changed: 3/9/2005  
1/24/2005 In a discussion with Bill Holman and Betty Walling we talked about re-scoping this task toward the multi-casting aspect.
2/3/2005 OIT has opened a project "Corsair" (tasklist #886) to track this. Emailed Nyle to ask how we can track this.
3/3/2005 This project was closed. I've asked to have it re-opened. The thinking at OIT as reported by Betty is that the multicasting may resolve the performance issues between the north and south buildings. My concern is that we have no guarantee that multicasting in the building will be permitted after the video streaming test is done in six months. Also, there is a fundamental performance problem that is not being addressed.
3/9/2005 I wrote:
The project "HBLL Imaging Problem (Altiris Imaging)" was closed, but I don't feel that the issues were addressed. I've asked Jim to have it re-opened.
Bill Holman responded:
Per your request, I asked for that project to be closed and a new one opened called "HBLL-Multicasting." That project will be a predecessor to a follow-on project that will investigate restricted campus-wide multicasting. You can follow that project by looking at project 15 HBLL-Multicasting (Corsair) currently in the investigation folder in project office.
I responded:
Multi-casting and the issues of performance between the north and south buildings are to a certain extent independent and linking them together will likely cause problems in the future. For instance, Kelly has been very clear that multicasting in the library is temporary. We don't have a long term commitment to provide multicasting in the building. Second, multicasting is only one possible solution to the Altiris problem mentioned in the original project. I'd rather not have that project closed when we don't actually have a solution to the problem. Would you be willing to re-open "HBLL Imaging Problem (Altiris Imaging)" until the problem is fully resolved?
Description: Sirsi Oracle Conversion (SIRSI); Current Professional Services: Professional Services Projects
Projects: HBLL, OIT, OIT Projects, Unicorn
Priority: 35 Task ID: 888
Long Description: Migrate Unicorn to new machines and Oracle.
Status: Open
Owner: Lund, Bill Contributors: Laycock, Grant
Due: TBD Opened: 2/3/2005
Changed: 3/3/2005  
1/24/2005 In a meeting with Bill Holman and Betty Walling we determined that this was not complete because the backup was not fully functional.
2/3/2005 There is no product sponsor on this task.
3/3/2005 Betty reported that this project is being expanded to include the fast backup and restore, however, this is not reflected in the Dashboard documentation.
Description: HBLL Add Wireless to HBLL; Current Infrastructure: Wireless Network Installations
Projects: CID, Creative Works, HBLL, LIS, OIT, OIT Projects
Priority: 99 Task ID: 317
Long Description: Implement wireless in the library.
Status: Open
Owner: Hill, Brett Contributors: Elison, Nyle
Lund, Bill
Due: TBD Opened: 11/13/2002
Changed: 3/9/2005  
1/25/2005 Betty Walling writes:
Taylor Snyder, who was managing the wireless projects, has been off sick for quite sometime.  He is back today.  He reports that the engineering is done but Bart is waiting for antennas.  Taylor will update Project Office as soon as he can.  He has a lot of catching up to do so give him a couple days to get the updates into Project Office.
I've asked whether there is any way to track this progress.
2/3/2005 There is an OIT project, documented in the title of the task.

I want a map showing the locations of all of the wireless access points in the ceilings so that we can support the system. I turned in an AHD request #644806.

Emailed Nyle asking how we track progress.

3/1/2005 We received a map, but it didn't show where the wireless hubs were located. Also, it only included the first four floors. I reopened the ticket in AHD.
3/3/2005 OIT is wiring the conference rooms, specifically: 1120, 1131, 2070, 2103, 2104, 2238, 2824, 3420 and 6525.
3/9/2005 As of today there was no wireless in room 1131. Emailed the project manager, Taylor Synder with this information.
Description: Migrate to NAT network addresses
Projects: HBLL, OIT
Priority: 99 Task ID: 345
Long Description: Brett has proposed migrating all non-servers to NATed addresses in the library. This will protect them from being scanned from the outside.
Status: Open
Owner: Hill, Brett Contributors:
Due: TBD Opened: 1/15/2003
Changed: 1/15/2003  
Description: Enable PCs for typing CJK characters
Projects: HBLL
Priority: 99 Task ID: 696
Long Description: Gail King has requested that PCs in the reference areas be enabled for typing CJK characters.
Status: Open
Owner: Hill, Brett Contributors: Mecham, Jonathan
Due: TBD Opened: 2/13/2004
Changed: 2/13/2004  
2/13/2004 I need to know how much effort this is. If it is easy, then we may consider adding this to the image. If it is not, then we need to work with Gail regarding a scaled back proposal, such as computers in her reference area.
Description: Track PCs by replacement status
Projects: HBLL
Priority: 99 Task ID: 748
Long Description: We need to use some tool to be able to identify a specific PC and whether it is on the replacement budget.
Status: Open
Owner: Hill, Brett Contributors:
Due: TBD Opened: 6/2/2004
Changed: 6/2/2004  
6/2/2004 Julene has asked for this.
Description: Develop customizable library front page and HBLL Intranet
Projects: HBLL
Priority: 99 Task ID: 878
Long Description: Allyson and I discussed creating a customizable front page to the library web page, which in turn would allow us to have an intranet.
Status: Open
Owner: Lund, Bill Contributors:
Due: TBD Opened: 1/25/2005
Changed: 1/25/2005  
Description: HBLL Digitizing Suite - Gigabit Distribution; Current Infrastructure Projects: Approved for Implementation
Projects: HBLL, OIT, OIT Projects
Priority: 99 Task ID: 885
Long Description: Upgrade HBLL infrastructure for digitizing centers.
Status: Open
Owner: Lund, Bill Contributors: Holman, Bill
Due: TBD Opened: 2/3/2005
Changed: 3/9/2005  
2/3/2005 We need to see the product documentation for this task. We probably didn't discuss the needs of the Music & Dance library (because we were unaware of them) and need to add them to the mix.

Betty Walling says that this project is supposed to be closed because we had the close out meeting. Brett points out that it was not closed because the testing never occured. This is partially our fault since we don't have the room built yet.

Brett is asking for 2 GB to the server room.

3/3/2005 There is some confusion on this project. The formal definition of this project is the gigabit network connections to the 6th floor. The closeout meeting for that was held on 12/15/04, pending having OIT validate that the network connections are working. As of today, this project is still open in Dashboard.

There is a need for another project to investigate the throughput between the library and the CPC for video capture.

3/9/2005 Emailed Paul Hardin the project manager for some clarification of the project. I think this is limited to the 6th floor implementation only and is waiting for testing of the lines before it can be closed.
Description: HBLL-Multicasting (Cosair); Current Infrastructure Projects: Investigation
Projects: HBLL, OIT, OIT Projects
Priority: 99 Task ID: 886
Long Description: Investigation into multicasting in HBLL
Status: Open
Owner: Lund, Bill Contributors: Elison, Nyle
Due: TBD Opened: 2/3/2005
Changed: 3/9/2005  
2/3/2005 There isn't any definition information on this project. Emailed Nyle asking how we can track this.
3/3/2005 There is also an AHD request to get 16 multicasting addresses (#642780). This project is, I suppose, to evaluate Video Furnance for multicasting in the library. There isn't a good definition.
3/9/2005 I emailed Holly Edwards, the OIT project manager and asked that the project team meet.

In parallel I am conversing with Bill Holman. I wrote:

The project "HBLL Imaging Problem (Altiris Imaging)" was closed, but I don't feel that the issues were addressed. I've asked Jim to have it re-opened.
Bill Holman responded:
Per your request, I asked for that project to be closed and a new one opened called "HBLL-Multicasting." That project will be a predecessor to a follow-on project that will investigate restricted campus-wide multicasting. You can follow that project by looking at project 15 HBLL-Multicasting (Corsair) currently in the investigation folder in project office.
I responded:
Multi-casting and the issues of performance between the north and south buildings are to a certain extent independent and linking them together will likely cause problems in the future. For instance, Kelly has been very clear that multicasting in the library is temporary. We don't have a long term commitment to provide multicasting in the building. Second, multicasting is only one possible solution to the Altiris problem mentioned in the original project. I'd rather not have that project closed when we don't actually have a solution to the problem. Would you be willing to re-open "HBLL Imaging Problem (Altiris Imaging)" until the problem is fully resolved?
Description: HBLL Special Collections - Infrastructure: Pass Through Projects
Projects: HBLL, OIT, OIT Projects
Priority: 150 Task ID: 887
Long Description: This is an OIT project and I have no idea what it is about.
Status: Open
Owner: Lund, Bill Contributors: Holman, Bill
Due: TBD Opened: 2/3/2005
Changed: 3/3/2005  
3/3/2005 Betty Walling provided the history here. In 2003 Jim D'Arc of the library had some money left over and wanted to get some of his equipment rack mounted. He turned the money over to OIT and they completed the rack mounting of the equipment in 2004. There was a little more money left over and he asked for them to purchase a DVD recorder, which they did. It arrived in February 2005 and is waiting to be installed.
Description: Policy on open computers
Projects: HBLL, HBLL/OIT Labs, OIT
Priority: 50 Task ID: 851
Long Description: There are questions about having open computers in the library. We need to resolve this issue.
Status: Hold
Owner: Lund, Bill Contributors:
Due: TBD Opened: 11/12/2004
Changed: 3/9/2005  
11/18/2004 Bill Holman said that Betty Walling was getting a copy of the policy.
11/23/2004 From our meeting with Bill Holman we agreed:
  1. HBLL we investigate why our own public machines are inconsistent, specifically, some of the open machines are limited to BYU sites and others are not.
  2. We will determine what Family History wants to be doing
  3. Once everything is as consistent as it is going to be, and we have determined our own policies, we will document them.
  4. We will review the document with Bill Holman and come to an agreement.
  5. Bill Holman will take the agreed upon document to Kelly McDonald for a formal exception to the policy against open computers.
The library is meeting on 12/17 to begin these discussions.
12/1/2004 Terry Dahlin points out that we have the following agreements that require us to provide services to non-BYU patrons.
  • As a formal government document repository, we are required to provide services to all community patrons.
  • In our agreements with UALC we are required to provide services to all patrons from UALC institutions.
  • As a formal family history library of the Church we are required to provide services to all family history patrons.
1/14/2005 Bill Lund needs to write a request to OIT for an exemption to the policy.
3/9/2005 This seems to be resolved. Moving to hold until June at which time it will be closed if no further action.
Description: Define the features of public open terminals in the library
Projects: HBLL
Priority: 89 Task ID: 855
Long Description: After our meeting with Bill Holman, we need to define what the features and capabilities of the open public PCs are. This includes both the PCs around reference desks as well as those in family history. We need to document this.
Status: Hold
Owner: Lund, Bill Contributors: Belliston, Jeff
Mecham, Jonathan
Due: TBD Opened: 11/23/2004
Changed: 3/9/2005  
11/23/2004 Currently Jonathan reports that we are inconsistent with the open public PCs. This may be limited to the proxy the use (BYU only vs. filtered).
3/9/2005 This seems to be resolved. If no further action it will be closed in June.

Version: 4.0
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